About Us

Freedom Debt Relief employees

 

Who We Are:  About Freedom Debt Relief

Freedom Debt Relief, a subsidiary of Freedom Financial Network, LLC, is a group of about 800 employees strong and growing – known internally as "The Freedom Family". We are energetic, smart & compassionate - but most importantly we are advocates who are all about helping our customers through tough financial times in their lives. We were founded in 2002 by Stanford Business School graduates Andrew Housser and Brad Stroh and since then we have built the best management team in the industry.  Freedom works out of two primary offices in San Mateo, CA and Phoenix, AZ.  Our customers, 80,000 and growing, are spread widely across the United States.

American Fair Credit CouncilThe American Fair Credit Council (AFCC) is an organization dedicated to supporting consumers with overwhelming credit and debt problems and to promoting and adhering to best practices in the credit advocacy industry. There are fewer than 10 companies in the entire country formally Accredited by the AFCC.

What We Do

We are credit advocates who help people improve their financial well-being. We conduct financial consultations, educating the consumer and recommending the appropriate solution. Our core services offer an alternative to bankruptcy, credit counseling, and debt consolidation. We approach the business from the human perspective and represent the consumer exclusively (not the banks or other agendas). We become your number one advocate, helping you re-establish solid financial footing as quickly as possible. We never collect fees for our consultations, and we will only earn a fee after you start seeing results.

Responsible Leadership

Freedom Debt Relief is committed to elevating the standards of our industry, and we place the appropriate emphasis on our responsibility for our valued customer base. Two of our executives sit on the Board of Directors of the leading credit advocacy industry association in the country, the AFCC, which is focused on elevating business standards in the industry and requires its members to abide by a strict Code of Conduct in dealings with consumers. Freedom is one of approximately 10 companies in the entire country that are formally accredited by the AFCC.

Our Customers

We have over 80,000 clients, and they're hard-working, honest people just like you.

Our customers are the reason we come to work. They’re the reason we strive for excellence every day. The reason we’re humble. The reason we employ and are responsible for the livelihoods of about 700 dedicated Freedom employees and their families.

  • While we work with clients of all ages, most are between 30 and 65 years old
  • Over half have household incomes between $40,000 and $125,000
  • About half are married
  • One third have children at home
  • All have experienced a financial hardship leading them to Freedom Debt Relief
  • All are making measured progress towards resolving their debt

 

What Clients Say:
“I can't thank Freedom Debt Relief enough for all the help! Everyone was so helpful, professional and always quick to respond to my questions. ”
-Willa in Richmond, VA
“It's so nice to have that peace of mind from people that are willing to work with you and make you feel like somebody is on your side. ”
-Lee in Middletown, OH
“You all are very special to me and I will take with me the comfort in knowing that you all were there to help me through this terrible crisis.”
-Mary in Wheatfield, NY
“Thank you for all of your commitment, your time and your efforts with me — you guys are lifesavers! I wish I would have known about you sooner.”
-Pam in Addison, TX
“I know that I am in good hands and I appreciate that very much. This level of professionalism and courtesy began from the very first time I contacted Freedom Debt Relief.”
-Susan in Los Angeles, CA

*Clients who make all their monthly program payments pay approximately 50% of their enrolled balance before fees, or 68% to 75% including fees, over 24 to 48 months. Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Our estimates are based on prior results, which will vary depending on your specific circumstances. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Our service is not available in all states and our fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest.  However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S. 12-03825