SAN MATEO, Calif., Nov. 15, 2017 /PRNewswire/ — Freedom Debt Relief (FDR) – part of the Freedom Financial Network family of companies providing innovative solutions that empower people to live healthier financial lives – has promoted Jason Pack to senior vice president of operations.
In his new position, Pack will be responsible for customer service, payment operations, settlement negotiations and underwriting. Based in FDR’s Tempe, Arizona, office, he will manage the company’s fast-growing operations. FDR recently became the first company in its industry to surpass the $7 billion mark in total consumer debt resolved, and continues to grow at nearly 50 percent year over year. Founded in 2002, the company has helped more than 450,000 people get out of debt.
“Through my work with Freedom Debt Relief, I have the opportunity to help change and improve lives every single day,” says Pack. “It is exciting to be part of such a dynamic organization, and help continue to build our fast-growing, cohesive team.” For nine years, the Phoenix Business Journal has designated FDR’s Tempe office as one of Phoenix’s best for employees. Last year, the company ranked No. 1 in the Extra-Large category of the publication’s Best Places to Workawards program.
Pack previously served as FDR’s vice president of client experience, a position he held since joining the company in 2015. Before then, he was vice president of call center operations for ServiceMaster in Memphis, and vice president of global call center operations for Dollar Financial Group Global Corporation in Salt Lake City. Earlier in his career, he was a senior operations manager for Discover Card in West Valley City, Utah.
Pack holds Master of Business Administration and Bachelor of Science degrees from the University of Phoenix.