How We are Different

Freedom Debt Relief is the leader in the credit advocacy and debt resolution industry. Since our company’s founding, we have resolved over $4 billion in debt for our clients, more than any other company in the nation. We excel in helping our clients achieve the financial freedom that comes from the experience of over 10 years fighting hard for your success. We do this by focusing on our core values and culture, hiring the best employees in the industry, working exceptionally hard, and supporting our clients and the communities around us.


The Power of Numbers: The Size and Scope to Deliver the Best Results against Consumer Debt.

  • We have resolved over $4 Billion in debt for our clients since our company’s founding.

  • We are resolving approximately $40 Million of debt for our clients every month.

  • We review every customer's specific situation prior to enrollment to assess whether our program truly offers the right solution.

  • We will refer customers to other companies when they aren’t a good fit for our program.

  • We work hard to build creditor & collector relationships so we can do the best for our customers every day.

  • We negotiate accounts with creditors as a large portfolio, giving us the leverage to attain optimal resolutions for our clients.

  • We have industry-leading client retention and graduation rates due to the fact that we get results for our clients.

  • We do not charge any fees until after we have resolved a debt.

  • Our team of client advocates provides an exceptionally high level of service, answering over 80% of all inbound calls in less than 30 seconds.

  • We provide 24/7 online account access and an online consumer portal to help clients stay informed and be in control of their program at all times.

Our Leadership is the Top in the Industry

  • Our Core Values: Excellence, Integrity, Compassion, Innovation, Fun and Success.

  • The best management team in the industry, with over 100 years of cumulative experience in consumer finance.

  • Hands on involvement with a focus on operational excellence from co-founders on down.

  • Founded by Stanford Business School graduates.

Leader in Promoting Industry Regulation and Consumer Protection

  • FDR is a leader in establishing consumer protections and effective regulation efforts on state-by-state basis in connection with and on behalf of the American Fair Credit Council (AFCC).

  • Two of FDR’s senior executives sit on the board of directors of the AFCC.

  • FDR continuously works with several state legislatures to pass fair legislation.

  • Our goal is to ensure that consumers have all the available information and can make decisions based on their needs, including full transparency of options.

The Freedom Family - Our 900 Exceptional Employees Can't Be Beat

  • 900 highly-trained U.S. professionals that provide a level of customer satisfaction unmatched in the industry.

  • Headquartered in the San Francisco/Silicon Valley area with an additional office in Phoenix, AZ.

  • Our employees go through in-depth training and repeated quality assurance monitoring.

  • We put an enormous managerial focus on creating a positive employee-centric culture which translates into superior customer service.

  • Our culture is premised on our core values and a concern for teammates and our clients.

  • Our client advocates work in the same office buildings as the CEO's and the top executives, assuring direct, executive-level oversight and quality assurance.


  • International Association of Professional Debt Arbitrators (IAPDA) – Platinum Member.

  • Charter Member of the American Fair Credit Council.

  • One of approximately seven companies in the entire country that have received AFCC’s "Accredited Member" status.

  • Accredited by BSi Management Systems: "Accreditation is when an organization that provides certification, testing and inspection services is assessed by a third party against internationally recognized standards. It demonstrates the organization’s competence, impartiality and performance capability and is the key to reducing risk and ensuring that consumers, suppliers and purchasers can have confidence in the services provided."

  • Bonded

  • D&B member


What Clients Say:
“I can't thank Freedom Debt Relief enough for all the help! Everyone was so helpful, professional and always quick to respond to my questions. ”
-Willa in Richmond, VA
“It's so nice to have that peace of mind from people that are willing to work with you and make you feel like somebody is on your side. ”
-Lee in Middletown, OH
“You all are very special to me and I will take with me the comfort in knowing that you all were there to help me through this terrible crisis.”
-Mary in Wheatfield, NY
“Thank you for all of your commitment, your time and your efforts with me — you guys are lifesavers! I wish I would have known about you sooner.”
-Pam in Addison, TX
“I know that I am in good hands and I appreciate that very much. This level of professionalism and courtesy began from the very first time I contacted Freedom Debt Relief.”
-Susan in Los Angeles, CA

*Clients who make all their monthly program payments pay approximately 50% of their enrolled balance before fees, or 68% to 75% including fees, over 24 to 48 months. Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Our estimates are based on prior results, which will vary depending on your specific circumstances. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Our service is not available in all states and our fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest.  However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S. 12-03825